REFUND POLICY
Refund & Cancellation Policy
At Mark White Personal Training, we are committed to providing the highest standard of coaching and support. To ensure fairness and accountability, the following policy applies to all services:
Refund Policy
We do not offer refunds on any services, including:
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1-on-1 personal training sessions
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8-week programmes and memberships
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Custom meal plans
All purchases are final and non-refundable
Rescheduling Sessions
We understand that life happens. Clients may reschedule 1-on-1 personal training sessions with at least 24 hours’ notice. Sessions cancelled with less than 24 hours’ notice may be forfeited.
8-Week Programmes
Once an 8-week programme has been purchased and started, no cancellations or refunds will be permitted under any circumstances. These programmes require full commitment from both the trainer and the client.
Payment Responsibility
By enrolling in any service, you agree to complete payment for the full duration of the programme or package. Access to services may be paused or suspended if payments are not completed as agreed.